Something has arrived broken, what shall I do?
We do take the utmost care to ensure your equipment arrives intact. But, if something does arrive broken, please contact us straight away! Give us a buzz on 0207 0603 653 or drop us an email at email@example.com. If you've received any broken ...
I haven't received my order on the scheduled delivery date!
If you haven't received a message by 10am with your hour delivery slot, please get in touch. We can chase your local DPD depot for you. If your order has not been delivered on the expected date, please get in touch with us as soon as possible. Our ...
I'm missing something from my order!
We send our items in separate parcels, you'll be told how many boxes to expect upon order confirmation. Headphones arrive in black boxes and all the other equipment arrives in blue boxes. If all has not arrived by the end of your expected delivery ...