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I'm missing something from my order!
We send our items in separate parcels, you'll be told how many boxes to expect upon order confirmation. Headphones arrive in black boxes and all the other equipment arrives in blue boxes.
If all has not arrived by the end of your expected delivery day, please give us a buzz on 0207 0603 653 or drop us an email at
We need to know if you're missing any equipment so when it comes to collecting everything back in, we don't hold you responsible for lost equipment that you never received!
Updated: 25 Sep 2019 01:28 PM
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