We will use a fully tracked courier to deliver the equipment a clear working day before your event. You will receive a message (via email or text depending on the contact details we have for you) that will specify your 1 hour delivery window. If you don't receive this by 10am on the day of expected delivery, please get in touch (call 0207 0603 653 or email email@example.com) and we will get hold of your DPD depot for you.
Your equipment will then be collected the next working day after your event. Again, you'll receive a message with your hour collection window.
Someone will need to be present to sign for both delivery and collection of our equipment.