Do I need to pay a deposit?
No, we don't require a deposit. However, full payment needs to be received in full, 7 days before your equipment is dispatched to avoid any unnecessary delays.
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When do I need to pay?
Payment needs to be received in full, 7 days before your equipment is dispatched to avoid any unnecessary delays.
How can I pay for my order?
You can pay through the website, over the phone, via bank transfer or by using Paypal. We accept all major credit and debit cards. Don’t worry, your details will remain safe. Your security is important to us.
Will I have to pay customs charges?
For International hires outside of the EC, it is likely that you will have to pay import duty to customs when goods arrive. Customers should be aware of local customs and laws to ensure compliance. Silent Disco King are not responsible for any import ...
What if I need technical support?
We do provide technical guides with setup instructions in the boxes of the equipment we send you. These are also available on the website and... right here: technical guide. Don't say we never give you anything... If you're still a little bit stuck ...
How many headphones do we need?
Silent Discos are usually very popular, we would recommend having a set of headphones for every attendee. The headsets last around 8-10 hours. If your event is longer than 10 hours, we would recommend hiring 2 headsets per attendee.