Ordering & Payment
Will I have to pay customs charges?
For International hires outside of the EC, it is likely that you will have to pay import duty to customs when goods arrive. Customers should be aware of local customs and laws to ensure compliance. Silent Disco King are not responsible for any import ...
I’m not in the UK, can I order from you?
Yes! Silent Disco King deliver Wireless Headphone systems all over the world. At the time of writing, Silent Disco King has supplied headphones to the United Kingdom, France, Germany, Netherlands, Denmark, Finland, Sweden, Spain, Italy, Cyprus ...
Can I try before I buy?
Yes! You are welcome to come to our sales warehouse in Southampton. We’d be pleased to set up and demonstrate any of our equipment. Please arrange visits in advance so we can make sure we’ve got our pants on! Give us a buzz on 0207 0603 653 or drop ...
Are you VAT registered?
Yes! Our VAT number is: 984 7537 61. For more details, check out our about page.
Do you price match?
We work hard to offer you the lowest off-the-shelf prices and guarantee the lowest like-for-like price anywhere in the world on Over-Ear Wireless Systems. We can also offer competitive packages for any similar system. Give us a buzz on 0207 0603 653 ...
How many headphones do we need?
Silent Discos are usually very popular, we would recommend having a set of headphones for every attendee. The headsets last around 8-10 hours. If your event is longer than 10 hours, we would recommend hiring 2 headsets per attendee.
Are Silent Discos suitable for children?
Yes and kids love it! You can control the “master volume” by turning down the volume on the audio device connected to the audio input of the transmitter. This means that the maximum volume any set of headphones can receive is limited. Both Bob and ...
Why hire from you?
Silent Disco King started selling headphones in 2009 and is trusted by leading global brands including the BBC, HSBC, Glastonbury Festival, Red Bull, The Science Museum and many more. As well as being the longest established Silent Disco supplier, ...
Who's contact details shall I give you?
Please provide us with the full name, mobile number and email address for whoever will be accepting the delivery of your equipment and handing out the collection.
What extras are available?
We can supply Kindles with personalised playlists should you wish. Send us through a few songs that suit the mood of your event and we'll create a full playlist of the same genre/vibe to a duration specified by you. This comes at the price of £35 ...
What does my quote include?
Your quote includes the number of headphones you've requested (usually equal to the number of guests at your function), a number of transmitters (equal to the number of channels you require), all the audio and power cables you need to connect plus ...
Can I amend my order at a later date?
Sure thing! Up to 14 days before your event, you can increase or decrease the quantities of equipment by up to 20% of your original order quantities.
When do I need to pay?
Payment needs to be received in full, 7 days before your equipment is dispatched to avoid any unnecessary delays.
Do I need to pay a deposit?
No, we don't require a deposit. However, full payment needs to be received in full, 7 days before your equipment is dispatched to avoid any unnecessary delays.
Can you accept Purchase Orders?
We do have purchase orders in place with many of our trusted long-term customers. If you think you fit into this category, please get in touch. Give us a buzz on 0207 0603 653 or drop us an email at hello@silentdiscoking.com.
Can you supply a last minute order?
Online bookings should be made 72 hours in advance of your event. However, if your event is sooner than this, please get in touch and we will do our best to squeeze you in! Give us a buzz on 0207 0603 653 or drop us an email at ...
How can I pay for my order?
You can pay through the website, over the phone, via bank transfer or by using Paypal. We accept all major credit and debit cards. Don’t worry, your details will remain safe. Your security is important to us.
What happens if I lose or break any equipment?
There is a charge for all missing/broken equipment. We may offer a discretionary 50% discount if the invoice is paid within 8 days of issue. Please see our terms and conditions for full information (the link is at the bottom of this page). If any ...