Will my equipment arrive ready to use?

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• Will I have to pay customs charges?

  For International hires outside of the EC, it is likely that you will have to pay import duty to customs when goods arrive. Customers should be aware of local customs and laws to ensure compliance. Silent Disco King are not responsible for any import ...

• What frequencies does your equipment use?

  Our standard equipment works on the following frequencies: 863-865Mhz - please avoid using any other equipment on these frequencies to avoid technical issues. The lights on the headsets indicate which channel of audio you're tuned into. The LED ...

• What is the range of the equipment?

  The range of the equipment does vary depending on the transmitter. In an ideal environment, the standard transmitters we supply will offer a range of 100-150m. The optimum ranges of each individual transmitter is as follows: Parakeet/Parrot - 50m ...

• What do I need to do to prepare my items ready for collection?

  The items will be collected the next working day after your event. You'll receive a message (text or email depending on the contact details we have for you) on the day of collection with your hour delivery slot. If you don't receive this by 10am, ...

• What is the battery life on the equipment?

  When you hire equipment from us, it is delivered fully charged and ready to go. On a full charge, our headphones with the built-in lithium-ion rechargeable batteries typically last up to 8-10 hours and our rechargeable transmitters last up to 5 ...