Will I have to pay customs charges?
For International hires outside of the EC, it is likely that you will have to pay import duty to customs when goods arrive.
Customers should be aware of local customs and laws to ensure compliance. Silent Disco King are not responsible for any import duties levied by customs.
This is typically 2-12% of the declared shipping value, and will usually be handled by our shipping agent (e.g. FedEx, DHL, etc.). For more information contact your local customs agency.
How can I pay for my order?
You can pay through the website, over the phone, via bank transfer or by using Paypal. We accept all major credit and debit cards. Don’t worry, your details will remain safe. Your security is important to us.
Will my equipment arrive ready to use?
Yes, everything is fully charged, cleaned and tested before it leaves our warehouse. It’ll be ready for you to enjoy straight away!
Do I need to pay a deposit?
No, we don't require a deposit. However, full payment needs to be received in full, 7 days before your equipment is dispatched to avoid any unnecessary delays.
When do I need to pay?
Payment needs to be received in full, 7 days before your equipment is dispatched to avoid any unnecessary delays.
What happens if I lose or break any equipment?
There is a charge for all missing/broken equipment. We may offer a discretionary 50% discount if the invoice is paid within 8 days of issue. Please see our terms and conditions for full information (the link is at the bottom of this page). If any ...