Who's contact details shall I give you?
Please provide us with the full name, mobile number and email address for whoever will be accepting the delivery of your equipment and handing out the collection.
Something has arrived broken, what shall I do?
We do take the utmost care to ensure your equipment arrives intact. But, if something does arrive broken, please contact us straight away! Give us a buzz on 0207 0603 653 or drop us an email at firstname.lastname@example.org. If you've received any broken ...
How can I pay for my order?
You can pay through the website, over the phone, via bank transfer or by using Paypal. We accept all major credit and debit cards. Don’t worry, your details will remain safe. Your security is important to us.
Our location does not have mains power available, what shall I do?
Don't worry, we've thought of everything! If you don't have mains power available, we can provide a variety of options depending on what you're looking for. If you're looking for something super-portable, we offer of couple of clip-on belt-pack ...
How does delivery & collection work?
We will use a fully tracked courier to deliver the equipment a clear working day before your event. You will receive a message (via email or text depending on the contact details we have for you) that will specify your 1 hour delivery window. If you ...
What do I need to do to prepare my items ready for collection?
The items will be collected the next working day after your event. You'll receive a message (text or email depending on the contact details we have for you) on the day of collection with your hour delivery slot. If you don't receive this by 10am, ...