What happens if I'm not in when my order arrives?
Someone needs to be in when your parcel is due to be delivered as we will need a signature. Alternatively, via the tracking link, you will have the option to leave your delivery with a neighbour or in a safe place. However, we cannot be held liable for any items which go missing due to any specific delivery instructions left for our delivery partner.
I'm missing something from my order!
We send our items in separate parcels, you'll be told how many boxes to expect upon order confirmation. Headphones arrive in black boxes and all the other equipment arrives in blue boxes. If all has not arrived by the end of your expected delivery ...
I’m not in the UK, can I order from you?
Yes! Silent Disco King deliver Wireless Headphone systems all over the world. At the time of writing, Silent Disco King has supplied headphones to the United Kingdom, France, Germany, Netherlands, Denmark, Finland, Sweden, Spain, Italy, Cyprus ...
Can I amend my order at a later date?
Sure thing! Up to 14 days before your event, you can increase or decrease the quantities of equipment by up to 20% of your original order quantities.
I haven't received my order on the scheduled delivery date!
If you haven't received a message by 10am with your hour delivery slot, please get in touch. We can chase your local DPD depot for you. If your order has not been delivered on the expected date, please get in touch with us as soon as possible. Our ...
How can I pay for my order?
You can pay through the website, over the phone, via bank transfer or by using Paypal. We accept all major credit and debit cards. Don’t worry, your details will remain safe. Your security is important to us.