What is the battery life on the equipment?
When you hire equipment from us, it is delivered fully charged and ready to go. On a full charge, our headphones with the built-in lithium-ion rechargeable batteries typically last up to 8-10 hours and our rechargeable transmitters last up to 5 hours.
If your event is longer than 8 hours, we would recommend having 50% more headsets than the number of attendees, so they can swap over when they power down. Alternatively, we can provide you with some charging solutions. Feel free to give us a buzz on 0207 0603 653 or email
hello@silentdiscoking.com to discuss with our sales reps.
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What frequencies does your equipment use?
Our standard equipment works on the following frequencies: 863-865Mhz - please avoid using any other equipment on these frequencies to avoid technical issues. The lights on the headsets indicate which channel of audio you're tuned into. The LED ...
What is the range of the equipment?
The range of the equipment does vary depending on the transmitter. In an ideal environment, the standard transmitters we supply will offer a range of 100-150m. The optimum ranges of each individual transmitter is as follows: Parakeet/Parrot - 50m ...
Are your headphones compatible with my existing equipment?
It does depend... let us know the frequencies your equipment works on and we can look into this for you. Failing that, the brand and model of the equipment and we can put our best investigative hats on and do some digging!
What happens if I lose or break any equipment?
There is a charge for all missing/broken equipment. We may offer a discretionary 50% discount if the invoice is paid within 8 days of issue. Please see our terms and conditions for full information (the link is at the bottom of this page). If any ...
Will my equipment arrive ready to use?
Yes, everything is fully charged, cleaned and tested before it leaves our warehouse. It’ll be ready for you to enjoy straight away!