How does delivery & collection work?

How does delivery & collection work?

We will use a fully tracked courier to deliver the equipment a clear working day before your event. You will receive a message (via email or text depending on the contact details we have for you) that will specify your 1 hour delivery window. If you don't receive this by 10am on the day of expected delivery, please get in touch (call 0207 0603 653 or email hello@silentdiscoking.com) and we will get hold of your DPD depot for you.

Your equipment will then be collected the next working day after your event. Again, you'll receive a message with your hour collection window.

Someone will need to be present to sign for both delivery and collection of our equipment.

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      Yes, as long as there is someone at each address to sign for the delivery/collection, it's no problem at all! Just let us know when you make your booking and drop us a confirmation email to hello@silentdiscoking.com.

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      If you do need to reschedule the collection, let us know at the latest on the morning of the scheduled collection. We'll get in touch with our courier and get this sorted for you, providing the driver hasn't already left. However, this may incur an ...

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