How can I pay for my order?
You can pay through the website, over the phone, via bank transfer or by using Paypal.
We accept all major credit and debit cards. Don’t worry, your details will remain safe. Your security is important to us.
When do I need to pay?
Payment needs to be received in full, 7 days before your equipment is dispatched to avoid any unnecessary delays.
Do I need to pay a deposit?
No, we don't require a deposit. However, full payment needs to be received in full, 7 days before your equipment is dispatched to avoid any unnecessary delays.
Will I have to pay customs charges?
For International hires outside of the EC, it is likely that you will have to pay import duty to customs when goods arrive. Customers should be aware of local customs and laws to ensure compliance. Silent Disco King are not responsible for any import ...
I'm missing something from my order!
We send our items in separate parcels, you'll be told how many boxes to expect upon order confirmation. Headphones arrive in black boxes and all the other equipment arrives in blue boxes. If all has not arrived by the end of your expected delivery ...
Can I amend my order at a later date?
Sure thing! Up to 14 days before your event, you can increase or decrease the quantities of equipment by up to 20% of your original order quantities.