If you do need to reschedule the collection, let us know at the latest on the morning of the scheduled collection. We'll get in touch with our courier and get this sorted for you, providing the driver hasn't already left. However, this may incur an additional cost.

An additional days hire charge will be applied for every day that a collection is delayed as a result of a missed collection so please ensure someone is available to sign for the collection on the day. This is your responsibility to arrange even if you left the equipment with a third party.