Can I collect from your warehouse?
Yes, you can arrange this with a sales rep. We would just need you to send over a scan of photo ID and a copy of a utility bill to confirm your identity.
You can collect from our warehouse between 9am and 5:30pm, Monday to Friday.
Come on down to:
1 Endle Street
Southampton
SO14 5FZ
There's a chain-link fence with our name on it, the warehouse is just inside - don't be shy!
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When can you deliver/collect?
Our standard delivery/collection is between 9am and 5pm, Monday-Friday. We can do some more specific deliveries, at an extra cost. In the UK (England, Scotland & Wales excluding Scottish Highlands and Islands) we can deliver: By 10:30am for £22 +VAT ...
Will my equipment arrive ready to use?
Yes, everything is fully charged, cleaned and tested before it leaves our warehouse. It’ll be ready for you to enjoy straight away!
Can I try before I buy?
Yes! You are welcome to come to our sales warehouse in Southampton. We’d be pleased to set up and demonstrate any of our equipment. Please arrange visits in advance so we can make sure we’ve got our pants on! Give us a buzz on 0207 0603 653 or drop ...
Can I reschedule my collection?
If you do need to reschedule the collection, let us know at the latest on the morning of the scheduled collection. We'll get in touch with our courier and get this sorted for you, providing the driver hasn't already left. However, this may incur an ...
How does delivery & collection work?
We will use a fully tracked courier to deliver the equipment a clear working day before your event. You will receive a message (via email or text depending on the contact details we have for you) that will specify your 1 hour delivery window. If you ...